Return to Supplier
Overview
The Return to Supplier function is used to remove stock from inventory when items need to be returned to a supplier. By returning items through this function rather than writing them off as stock adjustments, the system records the movement correctly and avoids reporting the item as a stock loss.
Accessing Return to Supplier
- From the Edge Main Screen, click STOCK.
- From the menu on the left, expand Stock.
- Select Return to Supplier.
Stock menu — select Return to Supplier
Entering Return Details
When the Return to Supplier window opens, complete the required information:
- Send From: Select the store the stock is being returned from.
- Supplier: Select the supplier from the drop-down list.
- Item # (SKU): Enter the stock number of the item being returned.
Recording Shipping Information
You may optionally record shipping details related to the return:
- Courier: The courier used to send the item back.
- Tracking Number: The tracking reference for the shipment.
Return to Supplier window — enter item and shipping details
Completing the Return
Once the details have been entered, confirm the information is correct and Save the entry. The item will be removed from your inventory and recorded as returned to the supplier.
Best Practices
- Confirm the correct Supplier and SKU before processing the return.
- Record courier and tracking details where possible.
- Use Return to Supplier instead of stock adjustments when sending items back to suppliers.
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