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RETAIL EDGE CONSULTANTS · PRODUCT RELEASE BOOKLET · Q2 2026 |
The Edge Q2 2026 Release The Q2 Release introduces a significant suite of enhancements to the Edge software, focused on making everyday workflows simpler and more efficient for our clients. We’ve rolled out a mix of new features and meaningful improvements, all designed to create a smoother, more intuitive experience. These updates reflect our ongoing commitment to evolving the platform and delivering practical, impactful changes that support the way our clients work. WHAT’S INSIDE ■ 21 Enhancements & Improvements ■ 5 Bug Fixes & Optimisations |
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Features & Improvements |
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POINT OF SALE
■ Native Integration with Zeller (AU Only)
A native integration between Zeller and the Edge Point of Sale has been developed. This enhances the performance and reliability of the existing integration, delivers a more comprehensive support experience, and extends availability to Cloud users.
■ Web Orders — Stock Commitment on Download
When web orders are downloaded into Edge, associated stock items are now committed immediately and remain so until the order is either processed or cancelled. This prevents duplicate sales and improves overall system reliability.
■ Quote Print — Envelope Option Enabled
A new option has been introduced to enable envelope printing for Quote jobs. This can be configured via System Options, providing greater flexibility when printing quote-related documents.
■ Anti-Money Laundering Detection (Tranche 2)
An enhancement has been introduced to support compliance with AUSTRAC requirements around cash transactions. Edge can now detect linked cash purchases when they exceed a defined threshold within a set time period. This will prompt for Know Your Customer (KYC) information to be entered into the system. This helps protect retailers against potential issues related to anti-money laundering obligations.
■ AML Compliance Report (Tranche 2)
An AML report has been added, allowing retailers to run a report across a defined date range to identify which customers have been verified and which have not where the defined cash threshold has been exceeded. This supports ongoing compliance with AML regulations as implemented by AUSTRAC.
■ New Feature: POS Maximum Cash Transaction Alert
A new alert has been introduced in the Edge system to help monitor high-value cash transactions at the point of sale. This feature triggers an alert when the cash amount in a single transaction is equal to or exceeds a defined threshold. A system option has been added to control this threshold, with a default value set to $10,000. This enhancement supports compliance with AML (Tranche 2) regulations by improving visibility over large cash transactions.
INVENTORY & ITEMS
■ Item Maintenance Wizard
A new enhancement allows bulk updates to items via CSV import. This enables more efficient management of inventory changes, including — but not limited to — pricing, descriptions, ID codes, and other item identifiers.
■ Repair SKU Import
An enhancement now allows repair SKUs to be added and updated via a CSV template. Existing SKUs can be modified and new repair SKUs added simultaneously within a single spreadsheet, which can then be re-imported directly into Edge.
■ Expanded Sizing for Repair SKUs
Enhancements have been implemented to support larger sizing options for repair SKUs. This update allows ring resizing beyond the previous Z / Z+ limits, providing greater flexibility when processing repairs.
■ Improved Custom ‘Create Item’ Logic
Items created from a custom intake with no parts will now default to a stock type of “Stock”. If one or more parts are included, the stock type will automatically be set to “Assembled”. These updates streamline item creation and ensure more consistent inventory handling.
CUSTOMER COMMUNICATIONS
■ Bulk SMS Performance Improvement
An improvement has been made to the performance of the Bulk SMS send screen. Load times after entering search criteria have been significantly reduced, allowing users to progress to the SMS send stage more efficiently and with a smoother overall experience.
■ E-Marketing Compliance Enhancements
Enhancements have been implemented to improve compliance with ACMA rules and regulations for e-marketing. Updates include improved consent handling, validation prompts, and safeguards when capturing customer contact details, ensuring appropriate permissions are obtained before marketing communications are sent.
■ Fast Add Customer — Marketing Alert Update
The marketing alert on the Fast Add Customer screen has been refined. Previously, the alert was triggered if a mailing address was not entered. It will now only display if none of the following contact details are provided: email address, phone number, or mailing address.
■ Enhancement: Email Server Performance Improvements
Updates have been made to the Retail Edge email server to enhance overall performance and improve system reliability. These changes are designed to support more efficient email processing and a better user experience.
SPECIAL ORDERS
■ Special Order List Screen — Upgrades
Additional information has been added to the Special Order search screen, including purchase order number and date ordered. This improves the visibility of purchase order details and provides a more comprehensive view when reviewing special orders.
The Edge · Q2 2026 · Retail Edge Consultants
MULTI STORE FEATURES
■ Tracking Numbers Mandatory on Store Transfers
Tracking numbers are now a mandatory field for all inter-store transfers. Previously, this field could be left blank; it is now required to ensure accurate reporting and improved transfer tracking.
■ Cancel Transfer Functionality
Inter-store transfers can now be marked as either Cancelled or Lost. Previously, there was no method to close out transfers in these states, which could leave items unaccounted for and misrepresent stock counts. This update ensures stock records remain accurate and transfers are managed to resolution.
■ Alert for Unactioned Transfers
A new enhancement allows a threshold of days to be configured, after which unactioned transfers will trigger an alert to the relevant stores. This improves visibility of outstanding transfers and supports more effective stock control across the business.
■ Reprint Transfer Report
Users can now search for a completed transfer using a date range or tracking number and reprint a list of the items transferred. This provides easy access to historical transfer records and improves the overall efficiency of the transfer management process.
■ Interstore Transfer Timestamp Display Update
An improvement has been made to how inter-store transfer dates are displayed. Where no valid time is available, the system will now show the date only, without a default timestamp, resulting in clearer and more accurate transfer records.
■ Enhancement: Multi-Store Synchronisation Improvements
Enhancements have been made to multi-store synchronisation to increase robustness and improve overall performance. These updates help ensure more reliable data syncing across stores and a smoother operational experience.
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RESOLVED IN THIS RELEASE
■ Customer Balances Export Improvements
The Customer Balances Export report has been updated to improve pricing accuracy. Previously, the report displayed the full RRP value; this has now been corrected to reflect the actual price at which each item was sold, taking into account any discounts or sale prices.
■ Stock Entry Date Alignment
Stock entry reporting has been updated to use the invoice date instead of the date entered. This change ensures that inventory is accrued based on the correct financial date, aligning with taxation requirements and BAS reporting standards set by the ATO.
■ Repair Task SKU — Resize Down Pricing Fix
An issue where resize down repair SKUs did not correctly apply incremental charges for each size adjustment has been resolved. Previously, resize up SKUs correctly applied a flat price per size increase, however resize down SKUs did not mirror this behaviour. Pricing calculations are now consistent across both resize up and resize down operations.
■ Lowest Price Rule — Special Order Fix
An issue causing the “Lowest Price Rule Broken” prompt to appear repeatedly when applying a 100% discount to a special order has been resolved. Users were previously unable to proceed despite entering valid credentials. A 100% discount can now be applied and the transaction completed as expected.
■ Point of Sale — Podium Error Resolved
An error message that was incorrectly displayed at the end of a sale when using Podium has been removed. While this did not affect the functionality of the Podium integration, its removal improves the overall point of sale experience.